Privacy Policy

This page explains what Greenville Septic collects when you use this website, and what we do with it. It is written to be read, not to be skimmed past.

What we collect

We collect information you choose to give us. That is the request form on this site — your name, phone number, optional email address, the property address or ZIP, which service you need, whether sewage is backing up at the time you write, your preferred contact method, and any description you add.

We do not ask for and do not want payment card numbers, bank details, social security numbers, or deed and closing documents through this website.

How the form works

The request form is processed by Web3Forms, a third-party form delivery service, which forwards the submission to us by email. Your details pass through their systems in the course of that delivery and are subject to their handling practices as well as ours. There is no customer database behind this website and no account for you to create.

What we use it for

To understand what the system is doing and to work to connect you with a septic professional certified to do that work. Where we pass your request on, we share what that professional needs in order to respond — typically your name, contact details, the property location, and the symptoms you described.

We do not sell your personal information, and we do not pass your details to unrelated companies for their own marketing.

How we contact you

We use the contact details you submit, by the method you selected on the form, to follow up about your request. If a septic professional takes on the job, they may contact you directly using those same details. Standard message and data rates from your carrier apply to any text messages. Tell us at any time that you would rather not be contacted and we will stop.

Cookies and analytics

This site is a static website. As built, it does not set advertising cookies, does not run third-party analytics or tracking pixels, and does not build an advertising profile of you. If that changes, this page will change with it before the tracking goes live.

Our hosting provider keeps standard server logs, which include information like IP address, browser type, and the pages requested. That is ordinary infrastructure logging, not marketing data.

Retention

We keep request correspondence for as long as we need it to service the request, meet record-keeping obligations, and handle any follow-up questions arising from it.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to keep it. Use the contact page and say what you would like.

Children

This site is intended for property owners and managers. We do not knowingly collect information from children.

Changes

If this policy changes, the updated version will be posted here with a new date at the top.